Returns & Exchanges
At Snooze Therapy, we want you to rest easy knowing that if you aren't completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. Our goal is to ensure every customer finds their perfect sleep solution with zero stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.